[General] How do I change my preferred language?
You can change your preferred language by following these steps:
1. Click your Admiral avatar on the top-left corner of your screen.
2. Click the "Options" button with the gear icon.
3. Click the "Language" button with the planet icon.
4. Select your preferred language.
5. Click the Confirm button to save your changes.
[General] I lost my password. What should I do?
As Rise of Stars only supports accounts linked to other platforms such as Google or Facebook, you can find your password from the platform you have linked.
[General] If I change my device or reinstall the game, can I still use my account?
Yes, you can still use your account only if the account is linked. So don't forget to link your account!
[General] How do I change my preferred language?
You can change your preferred language by following these steps:
1. Click your Admiral avatar on the top-left corner of your screen.
2. Click the "Options" button with the gear icon.
3. Click the "Language" button with the planet icon.
4. Select your preferred language.
5. Click the Confirm button to save your changes.
[General] Can I continue the game on another device/platform?
You can use the "Link Account" feature to make sure that you can use your account on other platforms. To do this, follow these steps:
1. From the Lobby, click your Admiral avatar on the top-left corner of your screen.
2. Click the "Options" button with the gear icon.
3. Click the "Account" button with the panel icon.
4. Choose a platform to link
[Technical] My game keeps crashing/won't load. What should I do?
To troubleshoot this issue, please try the following steps:
- Close the app and reboot your device
- For mobile users, make sure that you have the latest version of Android/iOS installed on your device
- Make sure your wifi/hotspot is working
If your game is still crashing or not loading, please submit a report via the "Contact Us" button on your Admiral menu or send a ticket to our support team at ros_cs@wemade.com.