Greetings, Admiral.

Our deepest apologies for causing inconvenience to everyone.

Here's a brief report on our current status.

Right after the official launch, we had numerous simultaneous connection attempts in a short amount of time, which overloaded our servers.
This caused some of our users to be stuck at 81% on their loading screens.
We're currently still undergoing server maintenance to increase our server capacity.

We are fully aware that you had been looking forward to our game, and understand your disappointment.
We will keep trying to improve ourselves to stay up to your expectations.

We sincerely apologize again, and we'll spare no effort so you can enjoy a better service.

Thank you.